How long does a refund take?

Once we receive your return, here's what to expect at each stage of the refund process.

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Refund timeline

Stage	Timeframe
Return received & inspected	1–2 business days after delivery
Refund processed	Up to 10 business days after inspection
Credit appears on your statement	1–2 billing cycles depending on your card issuer

💛 You'll receive an email notification when your return has been received and again when your refund has been processed — so you're never left wondering what's happening.

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Where will my refund go?

Refunds are always issued to the original payment method used at checkout. We're unable to issue refunds to a different card or payment method.

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I've waited 10 business days and still haven't received my refund

If more than 10 business days have passed since you received your refund confirmation email and the credit hasn't appeared yet, here's what to try:

1. Check with your bank or card issuer — processing times vary and some issuers take 1–2 full billing cycles to post the credit
2. Check your original payment method — make sure you're looking at the card or account used at the time of purchase
3. Contact us — if you've done both of the above and still don't see your refund, reach out and we'll look into it for you

📧 [e-mail] 📞 [phone]

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Questions? Contact us at [e-mail] or call [phone].