Do you ship internationally?

Yes — we ship worldwide! Here's everything you need to know before placing an international order.

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International shipping options

We offer several international carriers and service levels to fit your needs:

Carrier	Estimated Delivery
DHL Express	2–5 business days
FedEx International Express / Priority	1–3 business days
FedEx International Connect	1–5 business days
USPS International	7–21 business days

Delivery times vary by destination. On average, international orders arrive within 3–21 business days depending on the carrier and country.

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Processing time

International orders follow the same processing timeline as domestic orders. Please allow 1–3 business days for your order to be processed before it ships. Expedited orders placed by 2:00 PM PST Monday–Friday ship the same day.

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Customs, duties, and taxes

⚠️ Light Heart Lash is not responsible for any customs duties, taxes, or fees that may apply to your international shipment. These charges are the customer's responsibility.

Customs fees vary by country and are determined by your local government — not by Light Heart Lash. We strongly recommend reviewing your country's import regulations before placing your order to avoid any surprises upon delivery.

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Lost or delayed international packages

International shipping can sometimes take longer than expected due to customs processing. If your order hasn't arrived:

• Claims may be filed no sooner than 20 days after shipment (or 30 days for certain destinations)
• Email us at [e-mail] with your order number and tracking information and we'll help you investigate

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Free shipping

Free shipping is available on domestic orders over $150 only. International orders do not qualify for free shipping.

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Questions? Contact us at [e-mail] or call [phone].