Once your order is placed, here's what to expect before it ships.
Standard processing time
Please allow 1–3 business days for your order to be processed and prepared for shipment. You will receive a confirmation email within 5 business days once your order is on its way.
Expedited processing
Need your order faster? Expedited orders placed by 2:00 PM PST Monday–Friday are processed and shipped the same day.
⚠️ Once your order has been placed, the shipping method cannot be changed.
Peak periods
During high-volume periods — such as promotional sales or holiday seasons — processing may take up to 5 additional business days. We recommend placing your order early if you need it by a specific date.
Holiday closures
Our fulfillment partner observes the following holidays. Orders will not be processed or shipped on these dates:
| Holiday | Date |
|---|---|
| Presidents' Day | Monday, February 16, 2026 |
| Independence Day | Saturday, July 4, 2026 |
| Labor Day | Monday, September 7, 2026 |
| Thanksgiving | Thursday, November 26, 2026 |
| Christmas Eve | Thursday, December 24, 2026 |
| Christmas Day | Friday, December 25, 2026 |
| New Year's Day | Friday, January 1, 2027 |
Questions? Contact us at help@lightheartlash.com or call (315) 809-6161.
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